Shipping policy

We offer a simple flat shipping rate, which is as follows:

Order Cost	Shipping Cost
Within $0-39.98 USD	$3.50 USD
Above $39.99 USD	FREE

 

Order processing:

After placing your order, please allow 1-2 business days for your order to be reviewed and processed. We will make every effort to fulfill your order as soon as possible. After your order is processed, your package will begin shipment.

Adjustments to your order:

If you discover an error or problem with your order, contact orders@personaluniversestore.com and we will work with you to resolve the problem. Please contact us as soon as you notice an adjustment you desire to give us every chance to make it right.

Shipping times:

Shipping times vary for each product and location, but you can expect your package to arrive in 7-14 business days after processing. In addition, you will be provided with a link via email that you can use to track any order and see the forecasted schedule.

Returns and Refunds:

Please refer to our refund policy to learn more about how we handle refunds and returns.